1. Booking & Payment Schedule

• Advance Booking
• For domestic tours booked 30 days or more in advance, a 25% deposit is required at the time of booking. The remaining balance must be paid 30 days before the trip’s start date.
• For international tours, the full balance is due 50 days prior.
• Last-Minute Bookings
• Bookings made within 30 days of departure require 100% payment upfront, mirroring Ved Mantra Holidays.

2. Participant-Initiated Cancellations

All cancellations must be submitted in writing (email or letter), clearly stating traveler names, booking reference, tour code, and reason:

• Domestic Tours
• 61+ days before departure: Full refund (excluding any non-refundable booking fees).
• 45–60 days: 50% of the tour cost is forfeited.
• 30–44 days: 70% of the tour cost is forfeited.
• Less than 30 days: No refund; 100% of the cost is forfeited.
• International Tours
• 61+ days: Full refund (excluding non-refundable elements).
• 45–60 days: 50% forfeiture.
• 30–44 days: 70% forfeiture.
• <30 days: 100% forfeiture—no refund.

These apply unless specifically stated otherwise in a customized itinerary.

3. Non-Refundable Components

• Costs such as airline tickets, visa fees, or partial bookings that are non-refundable by suppliers cannot be reimbursed, even if Ved Mantra Holidays assumes responsibility.

4. Agency-Initiated Changes or Cancellations

• If Ved Mantra cancels a trip (due to low participation, safety concerns, or unforeseen circumstances), travelers receive:

Option A: Full refund of all payments received, excluding third-party non-refundable fees.
Option B: Voucher valid for one year for future travel with Ved Mantra Holidays.

5. Cancellation Due to Force Majeure

• In cases like natural disasters, government restrictions, or public health emergencies, Ved Mantra offers:
• Voucher-based refunds, post deduction of non-refundable costs, or
• Cash refunds if feasible, based on the remaining balance. All alternatives will be clearly communicated at the earliest.

6. Refund Processing Timeline

• Refunds (excluding vouchers) are processed within 10 working days after cancellation confirmation and will be credited to the original payment method.
• Vouchers are typically issued within 7 working days of cancellation confirmation.

7. No Refunds After Journey Commencement

• Once a journey has begun, no refund or voucher will be issued for unused portions, unless explicitly provided in the booking terms.

8. Refund of Interest

• Ved Mantra Holidays does not pay interest on refunds.

9. How to Cancel

• Cancel via email to our official cancellations address. Cancellations by phone, chat, or SMS are not valid
• Your cancellation will be considered effective only on the next working day if received on a weekend or public holiday.

10. Dispute Resolution

• Any disputes will be addressed under the jurisdiction of [Home City, State]. Ved Mantra reserves the right to update this policy at any time.

11. Special Cases: Visa Issues

• In case of visa rejection, Ved Mantra will assist in reclaiming refundable components after deducting third-party non-refundable charges. However, full refunds cannot be guaranteed. Travelers are advised to apply for visas in collaboration with Ved Mantra to minimize risk.

12. Summary Table

13. Acknowledgment

By confirming your booking, you acknowledge and accept this Refund & Cancellation Policy in full, unless alternate terms are explicitly stated.