VedMantra Holidays – Privacy Policy

Effective Date: [Launching date of website ]

At VedMantra Holidays, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you book tours, interact with our website, or use our services. By engaging with us, you consent to the practices described below.

1. Information We Collect

To provide smooth travel experiences, we collect various types of information:

• Personal Identification: Full name, gender, date of birth, passport and visa details, nationality, and government ID proofs when required.
• Contact Information: Email address, mobile number, residential address, and emergency contact details.
• Financial Data: Payment information such as credit/debit card details or bank transfers, processed securely through trusted gateways.
• Travel Preferences: Destination choices, room preferences, dietary needs, medical conditions (only if relevant to your journey).
• Technical Data: IP address, browser type, operating system, cookies, and log files when you browse our website.
• Correspondence: Any feedback, queries, or communications with our support team.

This information helps us create tailored, safe, and enjoyable holiday packages.

2. How We Use Your Information

We use your personal data only for legitimate business purposes, including:

• Booking & Operations: To process reservations, issue tickets, arrange accommodation, and provide transport.
• Documentation Assistance: For visa processing, insurance support, and mandatory travel paperwork.
• Customer Communication: Sending booking confirmations, itinerary updates, alerts about changes, and reminders.
• Customization: Offering personalized holiday packages, discounts, or experiences that suit your travel style.
• Marketing (Consent-Based): Sending newsletters, travel offers, or festival season promotions if you choose to opt in.
• Website Improvement: Using analytics to understand visitor behavior and enhance user experience.
• Compliance & Safety: To meet legal obligations and ensure passenger safety during travel.

3. Sharing of Information

We do not sell or rent your data. However, we may share it with:

• Service Providers: Airlines, hotels, transport agencies, guides, and local partners to fulfill your travel package.
• Government Agencies: Embassies, immigration departments, or legal authorities where mandatory.
• Insurance & Financial Institutions: To facilitate claims or secure transactions.
• Technology & Hosting Partners: For website hosting, payment gateways, and cloud storage.

All third parties are bound by strict confidentiality agreements and use your information solely for agreed purposes.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance browsing. These small files:

• Help us remember your preferences.
• Provide analytics to improve website performance.
• Deliver relevant offers and advertisements.

You may disable cookies in your browser, but some website features may not function optimally.

5. Data Retention

We retain data only as long as necessary:

• Travel Records: Stored until the journey is completed or as required by law.
• Financial Transactions: Retained for taxation and compliance purposes.
• Marketing Data: Kept only until you opt out of receiving communications.

After the retention period, your information is securely deleted or anonymized.

6. Children’s Privacy

We do not knowingly collect data from children under 13 years of age. For school tours or minor travelers, details are shared by parents/guardians and handled with utmost care.

7. Your Rights as a Guest

VedMantra Holidays respects your privacy rights. You may:

• Request access to your personal data.
• Ask for correction of inaccurate or incomplete details.
• Withdraw consent for marketing communications.
• Request deletion of data, subject to legal and contractual obligations.

Such requests can be made via email or phone to our Data Protection Officer.

8. Security of Information

We employ multiple layers of protection:

• Encryption: SSL technology ensures safe online transactions.
• Restricted Access: Only authorized staff handle sensitive data.
• Regular Audits: Periodic checks to update firewalls and security systems.

While we take all reasonable measures, no system is 100% secure. Guests are advised to use secure devices and networks while sharing information.

9. Third-Party Links

Our website may feature links to partner or external websites. Please note that VedMantra Holidays is not responsible for their content or privacy practices. We recommend reviewing third-party privacy policies before sharing your information.

10. Grievances & Contact

For questions, complaints, or data requests, please contact:
?Email:privacy@vedmantraholidays.com

?Phone: +91-[helpdek number ]
?Address: [business address]

11. Updates to Privacy Policy

This Privacy Policy may be revised periodically. Any major changes will be updated on our website with a new “Effective Date.” Continuing to use our services after changes indicates acceptance of the revised policy.